Help

Use this page as an assistant-friendly knowledge base. Each block answers a single task so that people and AI agents can quickly reuse the guidance.

Joining the network

Follow these steps to get your node online:

• Download the latest node build or connect to a managed instance.
• Import your validator or client key; baseline permissions are embedded into the access token.
• Check your new protocol token (NPT) balance. Without sufficient NPT, write operations will remain queued.

Operating with data

After login you land in the control console. The default workflow is:

• Deploy or connect a module that consumes protocol blocks.
• Assign permissions: read, write, relay, and sub-key issuance.
• Confirm the transaction and wait for the receipt that the block is included.

Self-diagnostics

If the node reports an error, run this quick audit:

• Verify that system time is synced via NTP.
• Restart the node process and reinitialise the connection.
• Inspect the event log — warning and error lines provide direct block references.
• If the issue is related to NPT limits, top up the balance and retry.

Need extra help?

We publish troubleshooting notes in our public knowledge base. For human support:

• Telegram community chat: @slmaxby.
• Email: contact@slmax.by.
• Issue tracker: open a ticket in the Novij Protocol repository and attach the relevant logs.